Community Engagement (Membership) Director

Time Commitment: 5 – 8 hours a week
Minimum Tenure: 2 years
Maximum Tenure: 6 years
Minimum Member Status: Any membership level

Without a dedicated and enthusiastic Partnership Director, AIGA Portland couldn’t get the support it needs to put on events for our community.

Do you love cultivating relationships with groups and businesses both locally and nationally? Do you take pride in representing the best interests of the groups and businesses you work with? Are you organized and efficient with communication?

If so, this could be the perfect position for you.

Overall Mission:

The Community Engagement Director finds engaging ways of building the AIGA Portland community and helps ensure the board is responsive to members’ needs. This Director is responsible for increasing AIGA Portland’s membership and promoting the value of our community through regular correspondence, event promotion, and member programs. The Community Engagement Director is responsible for the regularly scheduled member communications and managing the Events Committee.

The Membership Director also supports and works closely with the entire board to ensure that there is proper member presence in the chapter’s programming and overall communications strategy.

Additional responsibilities include:

  • Work with the chapter board to develop annual community engagement and membership recruitment strategies and goals, and be accountable for the execution of those strategies
  • Manage the small committee and dedicated chairpersons that organize our chapter’s monthly dMob networking event and potential Member Meetups or Studio Tours
  • Assist community and board members with membership sign-up, troubleshooting, checking member status, etc.
  • Create and maintain effective communication kits, including “welcome new member,” “it’s time to renew,” and “thanks for renewing” kits, to engage members during membership status changes
  • Create and share a monthly membership report for the board
  • Gather and report member feedback to the board
  • Announce any AIGA National membership news and updates on AIGA Portland’s Slack channel
  • Strategize ways to include member benefits in our broader chapter programs
  • Develop and maintain a member recruitment presence at key events

Actively update and maintain the Membership page AIGA Portland website

Recommended Committee Chairpersons
These are non-board members/volunteers (serving for six months to 2 years) that we will help you recruit for and recommend you manage in order to be successful in this position.

  • dMob Chair
  • Membership Promotions Chair 
  • Member Meetups Chair
  • Studio Tours Chair

Desired skills, traits & experience

  • Great networking skills and interest in engaging with community
  • Experience developing and executing simple communication strategies to gain a desired result
  • Experience in community building and development
  • Excellent verbal and written communication skills
  • Great listener and collaborator
  • Ability to manage and lead others
  • Self-motivated and independent
  • Desire to make a difference and contribute to Oregon’s creative community

Knowledge of or willingness to learn the following programs:

  • Required: Basecamp, Google Suite, Slack
  • Nice-to-have: Eventbrite, WordPress, Adobe Creative Cloud

Shared Responsibilities of the Board:

  • Attend mandatory internal events, monthly board meetings, and retreats
  • Commitment to working towards being an equitable and inclusive organization
  • Review proposals for board spending and vote in the best interest of our shared mission and community goals
  • Show up and represent at AIGA Portland events (we suggest attending as many as your schedule allows)
  • Proper personal time-management in order to complete the responsibilities outlined in this job description
  • Positively represent AIGA Portland in communications and meetings with representatives from other creative groups, firms, businesses, or other like-minded organizations
  • Actively document processes and resources to handoff and onboard the next director in this position
  • Know and adhere to the AIGA Standards of Professional Practice and the AIGA Portland Code of Conduct Policy

What You Get as a Board Director

  • An official AIGA Portland email
  • Access to AIGA resources, connections, and volunteers
  • Free attendance at AIGA Portland events
  • A seat at the table and voting rights during monthly board meetings


  • An official Board Director is committed to serving a minimum of a two–year term. Board Directors are encouraged to continue serving additional terms once their initial two–year term ends. An individual cannot serve more than three consecutive terms (a maximum of six years) on the board.
  • You are responsible for organizing and updating your process, contact lists, and work. These will become resources that you will use to onboard the incoming director prior to vacating the position.

Application Icebreaker Question

  • What is your favorite typeface?